TUESDAY, Sept. 21 (HealthDay News) -- The way that people
perceive others' emotions can vary by culture, a new study
finds.
It found that Dutch people pay more attention to facial
expressions while Japanese people focus on the tone of voice.
This makes sense if you examine the differences between the way
Dutch and Japanese people communicate, said researcher Akihiro
Tanaka, of the Waseda Institute for Advanced Study in Japan.
"I think Japanese people tend to hide their negative emotions by smiling, but it's more difficult to hide negative emotions in the voice," Tanaka said in an Association for Psychological Science news release.
This means that Japanese people may be more accustomed to
listening for emotional cues in the voice. But this may lead to
confusion when Japanese people interact with people from cultures
who expect the voice tone and facial expressions to match.
For example, a Dutch person may see a Japanese person smiling
and assume everything is fine, while failing to notice the upset
tone in the Japanese person's voice.
"Our findings can contribute to better communication between different cultures," Tanaka said.
The study appears in the current issue of the journal
Psychological Science.
More information
To assess your knowledge of communication cues among different
cultures, take the University of California at Santa Cruz's
Exploring
Non-Verbal Communication.