Retired employees of Hartford Hospital and current employees who are on leave of absence may use this page to make online benefits payments.
NOTE: This service will be discontinued Aug. 31, 2014
August 5, 2014
Dear Hartford Hospital Retiree:
Effective August 31, 2014, the online credit card payment services will no longer be available.
Hartford Healthcare continues to seek out ways to improve our customer relations in order to provide on-going quality service to our customers. These changes will result in increased efficiency and faster and better services.
To achieve these goals, the Retirement Service Department of Hartford Healthcare will be out-sourced to a new vendor Conexis. Conexis is a company dedicated to provide employee benefits administration nationwide.
In the upcoming months, the following changes will take place:
- Billing invoices for retiree insurance premium will be generated by Conexis.
- New Remittance address.
- New contact information for customer service and billing.
- The current online credit card payment services will no longer be available.
If you have any questions regarding these changes, feel free to contact me.