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Answers to Frequently Asked Questions |
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Who has library privileges?
- All Hartford Hospital, Connecticut Children’s Medical Center, Midstate Medical Center and affiliated staff
- Affiliated house staff and students rotating through Hartford Hospital as part of their clinical experience, as well as students from the Hartford Hospital Allied Health programs
- Authorized customers must complete a registration form in order to initiate borrowing privileges
- Unaffiliated medical and health professionals, as well as patients and their families can use materials and resources in the libraries, but do not have borrowing privileges
- Click here for more information regarding our policies
Do I need to register to use the library?
- Yes, registration is required to:
- check out items from any of the collections
- receive an Ovid password
- request an interlibrary loan
- borrow a laptop
- Click here for more information regarding our policies
How can I access library resources from home?
- Go to the HH portal: https://portal.harthosp.org.
- enter your Novell login and password
- go to the HH Intranet and choose Health Science Libraries
- Passwords are not required for any databases (other than Ovid) when accessing the library resources through the hospital portal
- UptoDate is not accessible remotely through the portal
How can I contact a librarian to ask a question?
- Click the Ask a Librarian link on the library Internet website
- Call the Robinson Health Science Library main desk at (860) 545-2971
- Visit one of the library locations
How can I find articles full text?
- From the Libraries’ Internet or Intranet pages, choose A-to-Z Journal Holdings
- Journals available full text online through one of our databases will have a computer icon and a link to that journal
- Journals available from our print holdings will have a book icon along with a link to HartCat, our online library catalog
- In HartCat please note that print journals may be shelved at different campus locations according to the year of publication
How can I have a literature search done for me?
- Hartford Hospital, CCMC, MMC and affiliated staff may request a literature search be performed by library staff
- Those eligible should complete an Literature Search Request Form available online or in the library
- Be sure to include either a phone number or email address
- You will be notified when your search is ready
- STAT searches are available ONLY when information is needed for immediate patient care and must be called in
- Employees who are also students, in any program, may request three (3) searches per semester for school needs
How can I get help doing a search I want to work on myself?
- Call the library at (860) 545-2971 to set up a time for one-on-one instruction, or to arrange for a small group class
How can I find which Journals are on the shelves at Hartford Hospital?
- Search for print journal titles in HartCat, our online catalog
- Find the campus location of any journal in HartCat
- Use Journals A-to-Z to link to online journals
Where are the different libraries on campus and how are they different?
- The Robinson Health Science Library, located in 3rd floor of the Education & Resource Center contains:
- Medical, Dental, and Pharmacy journals and books
- Consumer and Integrative Medicine collection
- Nursing and allied health collections
- Geriatric/gerontology collection
- Performance Development Center (PDC) collection (a collection of books, video’s and A.V. materials supporting management and leadership)
- The Pyrtek Learning Resource Center is also located here
- The Institute Of Living Library, located on the 3rd floor of the Research/Burlingame Building at the Institute of Living contains:
- Psychiatric and mental health journals
- Archives of some older titles from our medical and nursing collections
How can I get an article from a journal we do not have on the shelf?
- Use Journals A-to-Z:
- Journals with full text availability will have live blue links
- Articles found in journals not available online or on the shelf:
- Complete an Article Request Form here or at the library information desk
- The library will request it for you from another library
- Only 3 articles per person / per day will be processed
- This process takes approximately 7-10 business days
- Please plan for this delivery time when you begin your research
How can I get help with a presentation?
- The Pyrtek Learning Resource Center is designed to assist hospital staff with a variety of presentations and technical needs.
- Call Dan Small, Multimedia Assistant: (860) 545-5074
- It is best to arrange an appointment for specific and detailed projects with either person. However, they are available to answer your questions daily.
How can I return or renew books?
- Renew a book by calling the main desk at (860) 545-2971
- Books may be kept for a 3-week period and renewed once
- Book drop boxes are located outside of each library for your convenience when the library is closed
What happens when a book is over due?
- We will send you an overdue notice for items not returned by the due date
- We will issue a bill for overdue items that include replacement and processing charges
- Contact the library at (860) 545-2971 for a lost item and to arrange payment
Can I put books on hold if they are not on the shelf?
- You can place an item on HOLD by calling or coming in to the library
- We will call you when the item is available
Does the library have access to books online?
- Go to Find a Book and click on eBooks
- You will find links to books in medicine, nursing, pharmacy, allied health, research, and more
What photocopy services does the library have?
- Hartford Hospital, CCMC & MMC employees and House staff are eligible to make work or study related photocopy requests
- Complete a Journal Request form available here and at any library Information Desk
- A maximum of 3 requests per day will be copied
- Requests are copied within 2 business days
- Self-service photocopy machines are available at all libraries for a fee
- Staff and affiliated patrons pay 5 cents per page, unaffiliated patrons pay 15 cents per page
- For more information about using the copy machines, ask at the Information Desk
- Please note: House staff are expected to make their own copies
Can I borrow journals?
- Journals do not “circulate” which means that they can not be removed form the library
- You can photocopy, within copyright law, articles from our journals
- Click here to learn more about our photocopy policies and copyright information
Can I borrow a laptop?
- You can borrow a laptop for use in the Robinson Health Science Library if you are a registered library user
- Come to the library main desk to complete the necessary paperwork
- Click here to learn more about our laptop borrowing policies
Can I have journals pulled from the shelf?
- Library customers must pull their own journals
Can I print from the library computer?
- Enduser computer stations have printer access
- Printing fees are 5 cents per page for HH, CCMC & MMC employees, students, patients and family members; 15 cents per page for all others
- The Pyrtek Learning Resource Center has a color printer ... copies are $1.00 each
Is it okay to bring food in to the library?
- We do allow food and drinks in the library for your convenience
- We expect customers to be careful with these items near computer terminals and print material
How can I copy or save files to be used later?
- You may not save files to enduser stations in the library
- Library computers clear all work at the end of each day when they are shut down
- Flash/removable drives are suggested: (note: we do not sell flash drives)
- In the Pyrtek Learning Resource Center, files may be saved to the local “friend” drive
Is there a place to have a study group or meeting at the library?
- Inquire at the front desk of the Robinson Health Science Library for availability at (860) 545-2971
- Reservations may be made up to one day in advance
- Standing reservations are not possible
Can I view a video or CD in the library?
- Call the Robinson Health Science Library at (860) 545-2971, up to one day in advance, to reserve this space
When is the library open and how can I find the phone number?
How can I find out about Fair Use and Copyright regulation?
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