From the Offices of Jeffrey A. Flaks and Jeffry Nestler, MD

August 5, 2012 Edition


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HH Facts:

1980 – The longest continuously operating arrhythmia service in Great Hartford was initiated by Dr. Jeffrey Kluger.

The Seymour Street Journal is published every two weeks to communicate key messages pertinent to our hospital's physicians, and to promote alignment between the medical staff and administration. It will keep you informed on hospital news in a concise, convenient format. SSJ will be sent to your preferred email address every other Sunday.

We'd like to hear from you. For any questions or suggestions, please contact Dr. Jeffry Nestler, medical staff president, at 860-836-7313, or jnestler@connecticutgi.org.

 
In This Issue...
Top News

Surgical Team Performs First Endoscopic Bariatric Procedure in CT

A team of Hartford Hospital surgeons and gastroenterologists this week completed the first endoscopic surgery in Connecticut to revise a gastro-jejunostomy using a new flexible endoscopic suturing device. This procedure reduces the size of the connection between the small stomach pouch and the small intestine and allows patients to lose some of the weight that they have regained following Roux-en-Y gastric bypass surgery. Dr. Pavlos Papasavas, co-director of the Surgical Weight Loss Program, Dr. Jeffrey Nestler, director of gastroenterology, and Dr. Michael Karasik,gastroenterologist, performed this groundbreaking endoscopic procedure on two patients who started gaining weight following gastric bypass surgery. Both patients returned home the day after the procedure and were able to fully resume their normal daily activities immediately. To perform the endoscopic bariatric procedure, the team used Apollo EndoSurgery’s (Austin, TX) OverStitch™ Endoscopic Suturing System (ESS). These tools allow the surgeon to minimize the trauma of surgical access by operating through the mouth or other natural orifices to deliver flexible surgical tools to precisely targeted areas within the body. 

 

Hartford Hospital Heart Transplant Featured on “NY Med” With Dr. Oz

Drs. Jonathan Hammondand Daniel Fusco from cardiothoracic surgery appeared on the July 24 episode of “NY Med” on the ABC television network. In the episode, millions of viewers across the United States learned about a heart transplant the team performed for an HIV-positive patient – the first heart transplant in an HIV patient to be done in New England. The patient, John Rankl, a former Army officer and now community volunteer and blogger, selected Hartford Hospital for his transplant, although he had been receiving care for advanced heart failure at New York’s Columbia/Presbyterian Hospital for several years. His story is a testament to the extraordinary dedication and skill of our staff and the excellence we work toward every day.

 

Laptop with Hartford Hospital Patient Info Stolen

As you probably heard or saw in media, a computer used by an employee of a Hartford HealthCare vendor and containing Hartford Hospital and VNA HealthCare patient information was stolen. We were informed about the breach June 26. Soon after, we and the VNA HealthCare boards were briefed by our legal experts concerning the issue. By law, we were required to alert the media, which we did July 30. We also alerted CEOs, leadership and most employees throughout the system. Hartford Hospital and VNA sent letters to patients about the incident and are offering two years of free credit monitoring. We have established a call center to answer questions and concerns and are providing information on ordering and understanding credit reports.  In line with our values of excellence, integrity, caring and safety, we are doing everything possible to ensure that all protected health information used by contractors is encrypted. The contractor has destroyed all HHC information in its possession, per our request.

 

HCAHPS Continue To Climb

Hartford Hospital closed the third quarter of FY 12 with 69.3% of patients scoring the hospital a 9/10 or 10/10 for their overall experience. We also continue to see progress in the patient perceptions of pain management and communication with MDs and RNs. This represents the fourth consecutive quarter demonstrating improvement and has us within 1% of achieving the balanced scorecard target for FY 12.

 

Join Us At The Medical Staff’s Max Restaurant “Chef to Farm” Dinner

Tuesday, Aug. 21

Rosedale Farms in Simsbury

Join the medical staff officers and other physicians for this special opportunity to socialize and enjoy each other’s company while celebrating the beauty and abundant bounty of our local farms. Our exclusive Max Restaurant Group “Chef to Farm” dinner will be held Tuesday, August 21 from 6-11 p.m. at Rosedale Farms in Simsbury. You’ll enjoy the freshest foods and produce in a beautiful setting. The evening will begin with a wine tasting reception with the guest winemaker; then we’ll head out for a tour of the farm; to see the fields and learn about the farm’s history, operations and products. The tour concludes in a tented area where tables dressed in white linen and candlelight offer a view of the al fresco kitchen. Each dinner is cooked from scratch and showcases that day’s best produce sourced daily from local farmers, ranchers and fishermen. The menu will vary depending on the day's harvest and the inspiration of the chef. Cost is $130 per person. As of Wednesday, 46 people had registered. Space is limited; please reserve your space early:

Flu Shots Required This Year

One of our core values is safety, which is why Hartford Hospital and all Hartford HealthCare organizations have instituted universal influenza prevention for the coming flu season. It means that all staff members (employees, students, licensed independent practitioners, volunteers and vendors) are required to get a flu shot unless they are approved for a medical or religious exemption. Licensed independent practitioners who come on the premises (with any type of staff privilege) must receive the influenza vaccine. Practitioners without approved exemptions who fail to get a flu shot by Dec. 1 will have their privileges suspended. This program has the full support of the Medical Staff Leadership. Free flu shots will be available after Oct. 23 in Occupational Health, which is open from 7 a.m. to 5 p.m., Monday through Friday. There will be further information in October listing other times and locations for flu shots. After getting the shot, those receiving the vaccine at Hartford Hospital will receive the I.D. badge tags that describe the wearer’s vaccination status. (Exempted staff members will have to wear a mask during flu season in any area where they might encounter patients.) Those who receive the vaccine at a location other than Hartford Hospital should bring documentation to the Medical Staff Office. Documentation should include your name, the date of vaccination, the vaccine product used, location and clinician who provided the vaccine. The Medical Staff Office will provide the I.D. badge tags. Those seeking medical or religious exemptions must submit forms by Oct. 1. Those forms are available on the Hartford Hospital Intranet homepage under “Employee Flu Prevention Program.” For questions and further information, please email: fluguru@harthosp.org

 

Get The Word Out About Your Events and Speakers

Email to announcements@harthosp.org

If you are hosting any guest speakers or visiting dignitaries to Hartford Hospital, please let us know as soon as you can so that we can share the information. Email us at announcements@harthosp.org, and the information will go to all the editors in the Planning and Marketing Department. Please be sure to include all pertinent details, such as the guest’s name, title, date and time of visit, location of gathering, and topic of presentation (if applicable).

 

Online Resources Available Though Library Intranet To Help Children with Traumatic Stress

In response to the recent events in Aurora, Colorado, the National Child Traumatic Stress Network has made available resources for anyone who is helping a child understand these events. You can access this site via the Library Intranet and find it in the blue news box in the upper right hand corner of the page.  Resources from this site include: the psychological impact of the events, dealing with media reports and parents' guidelines to help children understand.  The direct link is http://www.nctsn.org/trauma-types/terrorism.

Excellence

Dr. Onyechela Ogbonna Authors Book of Medical Advice

Dr. Onyechela Ogbonna, hospitalist, has published a book entitled “Best Clinical Guide for Your Family and Your Doctor: The Helper in Critical Health Situations” (published by AuthorHouse). The book compiles advice and information that can be used by both medical personnel and non-medical readers. He offers clinical case scenarios, review questions and answers, and plans of action based on a number of different ailments and diagnoses.

Innovative and Complex Care

Chinese Delegation Examines Our Center of Blood Management Excellence

On July 30, eight Chinese physicians representing several large academic centers in China visited our hospital as one of their visits to "Centers of Blood Management Excellence." The delegation was headed by Dr. Huang Yu Guang, chief physician and professor of Peking Union Medical College Hospital, who is leading a nationwide blood-management effort in China. The delegation is visiting advanced and well-coordinated programs to help them develop a strategy for China. Dr. Ajay Kumar, chief of the Hartford Hospital Department of Medicine, hosted the visit. While he practiced at the Cleveland Clinic before coming to Hartford Hospital, Dr. Kumar led the clinic’s blood-management program. He now organizes an annual national blood-management conference with the Mayo Clinic. He’s organized four such conferences since 2008. The visitors learned about Hartford Hospital’s TEG program, cell salvage program and medical management of patients with anemia. In our blood-management program, we use a multidisciplinary approach involving a medical physician, anesthesiologist, surgeon, perfusionist and nurses. The visitors were impressed with our program and its success.

 

Research and Academics

Celebrating Hartford Hospital Physician Authors

The Hartford Hospital Library Intranet site is celebrating the HH physician authors who have published between January-June, 2012. You will find the author lists under the "Featured Resources" category. The list is made up of those authors who have published in a peer-reviewed journal, are cited on PubMed and use Hartford Hospital as their source of the publication. Publications that are ahead of print are not listed, but they will be listed as soon as the publication is a full journal citation. If you have any questions call/email Sheila Hayes at 860-972-2416 or shayes01@harthosp.org.

 

BrainDance Awards Committee Seeks Volunteers

The Institute of Living BrainDance Awards committee is looking for volunteers. The BrainDance Awards encourage high school students to gain knowledge about psychiatric diseases and develop a more tolerant and realistic perspective toward people with severe psychiatric problems. The committee will meet approximately once a month beginning in August to plan next year’s event, which will be held next May. For more information on this event or to volunteer, please contact: Nancy Hubbard, LCSW, director, Outpatient and Rehabilitative Services at 860-545-7098 or nehubba@harthosp.org.

 

Summer Student Research Poster Presentations Friday

Friday, Aug. 10

ERC Formal Lounge

Poster presentations of the research projects that were completed by the 16 summer student research fellows will be displayed Friday, August 10, from 9-10 a.m. in the Education and Resource Building, Formal Lounge, first floor.

Obituary

 

Dr. Seymour H. Saltzman

Dr. Seymour H. Saltzman of West Hartford, a long-time member of our medical staff, died on August 2. He was born in Hartford Hospital 88 years ago, and he cared for generations of patients here with skill and kindness. Dr. Saltzman spent his internship and residency in medicine here at Hartford Hospital. AsHartford was the center of his universe, it was only logical that he would open his practice in internal medicine in the city. He will be remembered as a doctor who was gentle and caring, loved to share jokes, and even made house-calls. Funeral services were earlier today. A period of mourning will be observed at his home on 4 Kirkwood Road, today, Monday and Tuesday. Memorial donations may be made to a charity of one's choice. Our condolences go out to Dr. Saltzman's wife, Helen, and his children David, Lisa and Robert and their families.

 

 

Operational Update

Medical Staff Steps Up to Support 2013 Black & Red Advisory Committee

Volunteer committees have been formed to support the 2013 Black & Red, including the Medical Staff Advisory Committee chaired by Dr. Patricia Sheiner. The event, featuring Earth, Wind & Fire, will take place January 5, 2013, at The Bushnell, with Ross Hollander as the gala chair. We thank those members of the medical staff who have agreed to serve on the committee. Your broad support is helpful as we look to ensure a successful event that will ultimately benefit patients of our Transplant Program and their families. Committee members will champion this important event by personally supporting the Black & Red, encouraging the participation of fellow staff members and private practice groups, and identifying potential sponsors among our vendors. Support of the Black & Red will help us transform the Transplant Center by helping us to increase the number and types of exam rooms to meet the needs of today's transplant patient; build a larger and more comfortable waiting room; design the workspace to maximize efficiency and collaboration among the multi-disciplinary healthcare team; and upgrade the conference room including advanced communication technology to meet the needs of patients, referring physicians and the transplant team. The 2013 Black & Red Medical Staff Advisory Committee is made up of 51 physicians volunteers. Click here to see the list.

 

Revised Policy on Completion of Medical Records Approved

The Medical Staff Executive Committee approved a revised policy on the completion of medical records. It is posted in the Alfresco database. Read the revised policy here.

 

Important HealthStream Information

All full time, part time and per diem employees must complete all of the required HealthStream e-learning each year by September 30. The following are the consequences of non-completion:
• Performance rating will automatically be “needs improvement”
• No salary increase
• The employee will not be eligible for promotion or transfer for one year
•  Under the Department of Public Health and Joint Commission compliance, employees will be placed under suspension without pay until test are completed
Exceptions:
• Employees on an extended, approved Hartford Hospital leave must complete the tests within 3 weeks of their return to work.  Please contact Wendy Picano at wpicano@harthosp.org for Clinical courses or contact Erica Cormier at ecormier@harthosp.org for Non-Clinical courses.
• New Hire employees with start dates between June 1st and September 30th will not need to complete the required e-learning until the following September, but will be held accountable to complete all the new hire courses within 30 days of hire.

 

Donate Your Used Scrubs

Aug. 15-17

Cafeteria

The Nursing Professional Practice Council invites you to donate your gently used, clean scrubs. We will have a collection point outside the cafeteria on Wednesday through Friday, August 15-17 from 7:30 a.m. – 2 p.m. Please Contact Mary Kate Parker with questions. MKParker@harthosp.org (860)545-5478.

 

New Physicians Join Medical Staff

Dr. Talhat Azemi, cardiology, Hartford Cardiac Lab, PC
Dr. Sandra E. Cordoba Vargas, hospitalist, Connecticut Multispecialist Group
Dr. David M. Grygier, physical medicine/rehabilitation, Eastern Rehabilitation Network
Dr. Timothy J. Herbst, radiology, Jefferson Radiology
Dr. Richard T. Kershen, urology, Hartford Specialists
Dr. Caroline Rochon, transplant surgery, Hartford Specialists
Dr. Parth S. Shah, vascular surgery, Hartford Specialists

 

Golf Tournament to Benefit Helen & Harry Gray Cancer Center

Saturday, Aug. 25

Pequabuck Golf Club in Terryville

The 2nd annual Wayne Levesque Memorial Golf Tournament will be held on Saturday, Aug. 25 at Pequabuck Golf Club in Terryville to benefit The Helen & Harry Gray Cancer Center. Registration is at 12:30 p.m. and Tee Time is 1:30 p.m. Cost is $150 per player (includes: golf, beverages on course, practice greens, tournament contests, dinner at 5 p.m.) Cost for dinner only is $50. Deadline for registration is August 11. Wayne Levesque was 42 when he died in April of 2011 after a three-year battle with cancer. He had been treated by oncologist Dr. Jeffrey Kamradt. Proceeds from the tournament Will be for the benefit and support of patients receiving infusion therapy.  The space will be refurbished, to include new furniture and equipment as well as a new mixing area for infusion therapy treatments.  This is the area where Levesque was treated, and where his picture and plaque are now hanging.  For more information, contact Al at 203-947-2765, Glenn at 860-798-0577or Bob at 860-280-5719.

 

Diabetes LifeCare and Preventive Cardiology Present: “The Weight of the Nation”

Hartford Hospital’s Diabetes LifeCare and Preventive Cardiology Department are cosponsoring viewings of “The Weight of the Nation,” a 4-part HBO documentary series confronting America’s obesity epidemic. The films were developed with the Centers for Disease Control and Prevention and the National Institutes of Health.
Part 1: Consequences - Excess weight seriously threatens our health and the health of our nation.
Thursday, Aug. 16, JB-118; two viewings - 12-1 and 5-6 p.m.
Part 2: Choices - What are the best ways to achieve and maintain a healthy weight?
Thursday, Aug. 23, JB-118; two viewings - 12-1 and 5-6 p.m.
Part 3: Children in Crisis - Obesity puts our children at risk for a shorter, sicker life. What must be done?
Thursday, Aug. 30, JB-118; two viewings - 12-1 and 5-6 p.m.
Part 4: Challenges - What caused the obesity epidemic? What will it take to slow, stop and reverse it?
Thursday, Sept. 6, JB-118, 5-6 p.m. and Thursday, Sept. 13, 12-1 p.m.

You can register to attend the free film showings using HealthStream (Course title: Weight of the Nation). For more information, and to view the trailer, visit www.cdc.gov/Features/WeightoftheNation.

 

Electronic Cigarettes Prohibited on Hospital Premises

As a responsible community leader in health care, Hartford Hospital provides a tobacco-free environment to reduce health risks associated with the use of tobacco products (including, but not limited to cigarettes, cigars, pipe tobacco, chewing tobacco, smokeless tobacco, dip and snuff). Electronic (smokeless) cigarettes are also prohibited on Hartford Hospital premises.

 

One day, 5 CMEs for License Renewal

Friday, Sept. 14

Mystic Marriott Hotel and Spa

All Connecticut physicians are welcome to Join Connecticut State Medical Society on Friday, Sept. 14 to complete all five mandatory Continuing Medical Education courses for license renewal: cultural competency, sexual assault intervention and prevention; domestic violence; infectious disease; risk management: medical liability loss prevention. Courses will be held at the Mystic Marriott Hotel and Spa from 10 a.m.-5 p.m. It is the first day of the 220th CSMS Annual Meeting and House of Delegates, and will be followed by a cocktail reception and buffet dinner with keynote speaker Dr. Bob Arnot, international humanitarian and journalist. Additional events will be held the following day, including a vendor exhibition, education programs, award presentations, and luncheon presentations. For more information or to register online, go to www.csms.org.

 

HH In the News

HIV-Positive Heart Recipient Marks One Year

Hartford Courant, July 24

Sub-SubTitle

John Rankl almost had to die to prove a point. Rankl, 48, a Gulf War veteran, had heart failure caused by an infection. His only hope was a heart transplant, but he was also HIV-positive, a condition that all but ruled that option out. That was until he met Hartford Hospital cardiologist Dr. Detlef Wencker who saw in Rankl someone who deserved all that medicine could offer even if it meant bending some rules. For Rankl here was the man who had given him another chance at life. For Wencker here was the patient whose will to live had convinced him to push for a change that would make this life-saving surgery available to all "citizens," including those with HIV. "I owe him for this," Wencker said. "I'm very happy that he's alive."

 

HHC’s Walk With A Doc Reaches Milestone With 1,000 Event Participants

Hartford Courant, Aug. 1

Sub-SubTitle

Hartford HealthCare's Walk with a Doc program is making great strides, marking 1,000 event participants since starting at The Hospital of Central Connecticut in 2010. Walk with a Doc hosts free community walks at area parks that are led by doctors and stress the benefits of exercise while providing health tips. In 2012, Walk with a Doc became a Hartford HealthCare systemwide program. It is part of Just Walk! A Walk with a Doc program based in Ohio. To date, varied Hartford HealthCare (HHC) entities have hosted 15 Walk with a Doc events in Central Connecticut and Hartford area parks. Of the 67 active programs worldwide that are part of Just Walk, Hartford HealthCare's Walk with a Doc program is one the largest in terms of overall event participants. HHC averages about 70 walkers per event.

 

In the HHC System

MidState Files Papers To Close Meriden Psych Unit

My Record Journal, July 25

Sub-SubTitle

Hartford HealthCare expects to save $1.5 million per year by closing a small psychiatric unit at MidState Medical Center, a move it attempted unsuccessfully in 2008. According to a report submitted by MidState to the state Office of Health Care Access, the Meriden hospital’s six-bed unit will be closed and a larger psychiatric unit at the New Britain General campus of the Hospital of Central Connecticut will be expanded by 10 beds. MidState operates each of the beds at an average cost of $1,421 per day, while the Hospital of Central Connecticut spends on average $578 per bed. According to MidState’s report, economies of scale and better care are gained by having a single, larger facility. The expansion of the Hospital of Central Connecticut’s psychiatric unit in New Britain will cost more than $4.7 million. Shutting down MidState’s psychiatric unit must be approved by the Office of Health Care Access, which will evaluate the plan based on criteria such as quality, accessibility and cost effectiveness, according to the state Department of Public Health. The hospital’s 186-page plan was submitted last week and is under an initial 30-day review.

Doctors Disagree On How To Define Addiction

Hartford Courant, July 23

Sub-SubTitle

Treating addiction is comparatively new in the annals of medical history; even how addiction should be defined is still evolving. Significant proposed changes in the definition of addiction planned in the upcoming new edition of the Diagnostic and Statistical Manual of Mental Disorders have met with sharp differences of opinion among doctors. At Rushford Center, a provider of substance abuse and mental health treatment in Hartford, Dr. Samuel Silverman said the changes reflect a better understanding of addiction. "It will make it much clearer for people to understand addiction as a brain-reward system problem," said Silverman, Rushford's medical director of addiction services. Addiction, he said, carves out its own pathways in the brain, and while the problem can be treated, it can't be reversed. "Your brain's circuits have been developed to carry out that function, like a dry creek bed in a desert just waiting to be filled in," Silverman said. "That's what happens with people who have developed addictions."

 

Health Care News In the Region

Shiners’ Hospital in Springfield May Enter New Partnership with CCMC

ABC40, Springfield, July 20

Sub-SubTitle

A proposed partnership would team up Shiners’ Hospital in Springfield with Connecticut Children’s Medical Center in Hartford. Shiners’ Hospital for Children in Springfield is well know for its high quality of care to children with orthopedic, and neuro-muscular disorders and diseases as well as cleft lip and palate. The partnership would allow both hospitals to combine resources and expand services according to David Burstein, Chair of the Board of Governors. “Both entities have great reputations in the medical fields we both come from charitable beginnings and we have similar missions of treating children and I think it’s going to be a great partnership going forward,” says Burstein.

Coming Events

August 16 (Thursday):

Emergency Medicine Grand Rounds: Risk of Radiation From Medical Imaging

12 noon, Gilman Auditorium

Dr. Thomas Farquhar, vice chair, director of molecular and oncologic imaging, Department of Radiology

 

August 21 (Tuesday):

Medical Staff “Chef to Farm” Dinner

Rosedale Farms, Simsbury

6-11 p.m. Cost is $130 per person. Click here to register.

 

August 25 (Saturday):

10th Annual Skip McDermott Memorial Golf Tournament; To Benefit Transplant Program

Blue Box Run Golf Course, Avon

Includes golf, lunch and dinner.
$125 per golfer, $600 w/4 golfers, $350 w/2 golfers and $40 for dinner only.
Call Tom Arcari; 860-688-3417.

 

Sept. 10 (Monday):

23rd Annual Hartford Hospital Auxiliary Golf Tournament; To Benefit Epilepsy Center

Tumble Brook Country Club, Bloomfield

The 23rd Annual Hartford Hospital Auxiliary Golf Tournament will be held September 10 at the Tumble Brook Country Club in Bloomfield. Proceeds will benefit the hospital’s Epilepsy Center. For more information, contact Shelli Sigel, 860-490-3062 or Lori Flaks, 917-748-0531.

 

For more coming events, click here.

Hot Topics in Healthcare

Is that you, HAL?
Physician robot to begin making rounds

ComputerWorld, July 25

The robot can be controlled by an iPad and can make hospital rounds while the doctor observes remotely

The maker of Roomba, the robotic vacuum, has stepped up its game and Tuesday unveiled a 5-ft., 4-in.-tall, 140-pound "telemedicine" robot aimed at aiding hospital patients in emergency situations, especially during nighttime hours when staffing is lower. The robot, dubbed RP-VITA (Remote Presence Virtual + Independent Telemedicine Assistant), is the result of a collaboration between iRobot and InTouch Health, a telemedicine robotics vendor.  With a video screen for a head, a microphone and speaker for a mouth and two high-definition cameras for eyes, RP-VITA offers a more human-like interaction for physicians who can't be on site. For example, one of the robot's cameras offers a 170-degree view of a room while the other offers a clinician or nurse up to 30-times magnification, enough to see how a patient's eyes respond to light.  The robot also has an autonomous navigation capability that allows it to move from one point to another while avoiding obstacles. It can also be controlled by a clinician or a nurse using an iPad tablet or a laptop over a Wi-Fi connection.

3 steps to quality pay for physicians

American Medical News, July 23

Physicians need to understand what metrics they have to meet

Physicians, both employed and independent, need to take steps to ensure they are receiving the appropriate share of pay-for-performance or value-based purchasing bonuses, medical consultants say. Whether the quality pay program is from a health system, insurer, accountable care organization, patient-centered medical home or some other model, physicians need to understand what metrics they have to meet. In addition, doctors need to determine how to meet them and ensure they have the tools to do so. Several surveys by health care consulting firms suggest that the days of most employed physicians earning a straight salary and independent ones being paid strictly on volume appear to be ending. A survey of 182 health care organizations by the international business consultancy Hay Group released Oct. 17, 2011, found that 66% incorporated quality measures into incentive programs for physicians.

Our Unsustainable Culture of Medical Specialization

The Atlantic, July 31

Patients with multiple chronic diseases receive overall suboptimal care, and their disjointed treatment plans result in redundancies and inefficiencies that put disproportionate pressure on our health care system.

Specialists rarely know how treatment they administer interacts with other concurrent treatments. This fragmentation results in frequent adverse reactions to drug combinations, redundant or ineffective care, and overall poor health outcomes. Not only do multimorbid patients receive suboptimal care, but the unnecessary hospitalizations, redundant tests, and disjointed care they receive put disproportionate pressure on our health system. A 2010 report from the Robert Wood Johnson Foundation suggests that the 75 million Americans with multiple chronic ailments, a quarter of our population, account for 65 percent of all health expenditures.

 

Voices Of Our Patients

Kudos to Drs. Shichman, Wolf and Morgenstern

I wanted to write and commend Hartford Hospital, the Connecticut Surgical Group, and the nurses and PCAs working on Bliss 8 for outstanding service and commitment to patient care.

My fiancé, Mark Villani, was diagnosed with a kidney stone (two weeks before our wedding, June 15th!) and admitted for a mitigating procedure on Saturday, June 2nd.

The procedure was carried out on Sunday, June 3rd, by Drs. Steven Shichman and Scott Wolf. My father, Dr. Frederick Rau of Women’s Health Connecticut, recommended this course of care and we are very glad that so many supportive health care professionals were there to answer questions and offer support. Dr. Jeffrey Morgenstern of Farmington also saw Mark a few days prior to admission and was extremely helpful as well.

I particularly wish to commend Mark’s nurse Liz and his PCA Kristin, as well as Katie in the Emergency room who dealt with his initial pain relief. All of these young women were extremely reassuring, professional and caring staff who understood the intricacies of pain management and procedure preparation and aftercare for someone who had never experienced a hospital stay. They have our thanks and gratitude!

Thank you very much for your time and attention. If we are in need of additional medical services in the future, we will not hesitate to use Hartford Hospital.

Sincerely
Alison Rau

 

The Seymour Street Journal (SSJ) has been developed to communicate key messages pertinent to our hospital's physicians. It will keep you informed and up-to-date on hospital, network, and health care news in a concise, convenient format. The SSJ will be sent to your preferred e-mail address every other Sunday. Back issues can be viewed here. For any questions or suggestions, please contact Dr. Jeffry Nestler, Medical Staff President, at (860) 836-7313.