CARING FOR WOMEN THROUGHOUT THEIR LIVES
Women’s Health Services is one of six clinical areas of excellence at Hartford Hospital. It is comprised of the following points of service:
Our mission is a commitment to providing high-quality care that promotes the physical and emotional well being of women and their families. (more
Nursing Unit Managers:
Special Deliveries Childbirth Center
Labor & Delivery has 16 birthing suites and 5 pre-assessment (triage) rooms, each with state of the art equipment but a “home-like” atmosphere, consistent with our Family Centered Maternity Care philosophy.
There are 38 private postpartum rooms and a 44 bassinet well newborn nursery. Our service is the first in the state to be designated as Baby Friendly, a gold standard of mother-baby care encouraging and supporting breastfeeding. High risk infants are cared for in the Connecticut Children’s Medical Center’s (CCMC) neonatal intensive care unit located on the floor below Labor & Delivery.
Women’s Ambulatory Health Services
Women’s Ambulatory Health Services (WAHS), located on the second floor of the Conklin Building provides a wide spectrum of care for women of all ages and includes prenatal, gynecology, primary care, and specialty services.
WAHS holds three service teams, each with their own examination, treatment and waiting areas. The service has scheduled appointments for all of its patients but can accommodate emergency visits. The team configuration enables patients to have improved continuity of care with providers.
The Prenatal Testing Unit, located on the 6th floor of the Jefferson Building, provides fetal testing and surveillance, including ultrasound, non-stress testing, amniocentesis, and genetic counseling to pregnant women and their families.
These services extend into the community at satellite locations in Glastonbury and Avon.
The Urogynecology Division offers state of the art treatments and options for women with pelvic and bladder conditions. Nurses utilize computerized urodynamic equipment to help determine the problem and types of treatment available. The Advanced Nurse Practitioner works alongside specially trained physicians to provide these services.
The Gynecologic Oncology Division performs a comprehensive range of services including diagnosis of gynecologic cancers and treatments.
Nurses are an integral part of the patient care team. The team works collaboratively with other departments of the hospital such as medical oncology, surgery, radiation therapy, pharmacy, dietary, home care and hospice care. For continuity of care, patients are seen at the Helen and Harry Gray Cancer Center.
Antepartum/GYN Surgical Patient Care
North 8 is a 32 bed high-risk Antepartum/GYN surgical patient care unit. Nursing staff is fully cross-trained to care for both antepartum and female surgical patients. Subspecialties include urgogynecology, gyn oncology, general surgery and breast surgery. Alternative therapy includes Pet Therapy, Guided Imagery, Touch Therapy, Massage, and Reiki.
Women’s Health Services Commitment To My Coworkers
As your coworker with a shared goal of excellent patient care, I commit to the following:
I will accept responsibility for establishing and maintaining healthy interpersonal relationships with you and every member of this team.
I will talk to you promptly if I am having a problem with you. The only time I will discuss it with another person is when I need advice or help in deciding how to communicate with you appropriately.
I will establish and maintain a relationship of functional trust with you and every other member of this staff. My relationship with each of you will be equally respectful, regardless of job titles, levels or educational preparation.
I will not engage in the “3B’s” (Bickering, Backbiting and Blaming). I will practice the “3C’s” (Caring, Committing and Collaborating) in my relationship with you and ask you to do the same with me.
I will not complain about another team member and ask you not to as well. If I hear you doing so I will ask you to talk to that person.
I will accept you as you are today, forgiving past problems and ask you to do the same with me.
I will be committed to finding solutions to problems, rather than complaining about them, or blaming someone for them, and ask you to do the same.
I will affirm your contributions to the quality of our work.
I will remember that neither of us is perfect, and that human errors are opportunities, not for shame or guilt but for forgiveness and growth.
Compiled by Marie Manthey
Principles and elements to a healthful practice/work environment
Women’s Health Services agrees with the Nursing Organizations Alliance
belief that there are certain principles and elements to a healthful practice/work environment as evidenced by the following:
1. Collaborative Practice Culture
- Team Building
- Diversity Training
- High performance teams
2. Communication Rich Culture
- Open Forums
- Staff Meetings
3. A Culture of Accountability
- Performance partnering
- Service Excellence Training
4. The Presence of Adequate Numbers of
- Clinical Leaders, Clinical Nurse Specialists, Lactation Consultants, APRN’s and Nurse Educators
- Staff certifications
- Family centered philosophy
- Award winning patient satisfaction scores
5. The Presence of Expert, Competent,
Credible, Visible Leadership
- CMT (Physician/Nurse Co-Director Team)
- Monthly “ Adopt a Vice President” Rounds
6. Shared Decision Making at all Levels
- Shared Governance Structure
- Unit and Division based Councils (Practice & Research, Education, Performance Improvement and Operations).
- Supportive Work Environment
7. The Encouragement of Professional Practice
and Continued Growth Development
- Continuing Education
- Participation in Professional Associations
- Inservice/Lunch and Learn
- Simulation Center
8. Recognition of the Value of Nursing’s
- “Tool Box” Initiative – Rewards and Recognition
- Pay for Performance
9. Recognition by Nurses for Their
Meaningful Contribution to Practice
- Peer Review